Orient Insurance

Your Fleet’s Best Defense on the Road

A comprehensive range of covers that can be customized to meet the needs of your business. It is available to businesses with 15 or more vehicles in the fleet. 

Benefits

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Add-on Covers You can Choose from

 For more details on benefits, exclusions, terms and conditions

please read the policy document carefully before concluding a sale or Contact Us

Claiming Process

Step 1
Step 2
Step 3
Step 4
Step 1 Contact our Hotline number 011 7 454 454 immediately upon incident. Upon notification, we will appoint an assessor to examine the damages/loss of the vehicle at the accident scene or a location convenient to the customer. We will advise the customer immediately if a police statement is required for the claim.
Step 1 Contact our Hotline number 011 7 454 454 immediately upon incident. Upon notification, we will appoint an assessor to examine the damages/loss of the vehicle at the accident scene or a location convenient to the customer. We will advise the customer immediately if a police statement is required for the claim.
Step 2 Fast Track Claims will get settled immediately upon customer agreement, subject to Policy conditions. Requirements:
  1. Completed claim form
  2. Bank account details
Step 3 For claims needing repair approval: Submit the estimate and spare part quotation from your chosen repairer or from our recommended repairers within 7 days from the accident.
Step 4 Final Documentation for Settlement: Claims with repair approvals will settled upon submission of:
  1. Final bill from the repairer
  2. Purchase receipts for replaced parts
  3. After repair inspection including salvage assessment
  4. Bank account details
  5. Completed claim form
Third Party and Total Loss Claims: Detailed procedures will provided for Third Party Claims and Total Loss Claims.

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Please note that Inquiries received after office hours (8:30 am to 5:00 pm), on weekends and on mercantile holidays will be followed up on the next working day.