Orient Insurance

Accident Hotline (24/7)
+94 117 454 454 

Premier Hotline
+94 115 113 113

General Line
+94 11 20 30 300

QuickInsure
Pay Online

Premier Hotline
+94 115 113 113

Accident Hotline (24/7)
+94 117 454 454 

General Line
+94 11 20 30 300

QuickInsure
Pay Online
Contact Us
Step 1
Step 2
Step 3
Step 4
Step 1 Contact our Hotline number 011 7 454 454 immediately upon incident. Upon notification, we will appoint an assessor to examine the damages/loss of the vehicle at the accident scene or a location convenient to the customer. We will advise the customer immediately if a police statement is required for the claim.
Step 1 Contact our Hotline number 011 7 454 454 immediately upon incident. Upon notification, we will appoint an assessor to examine the damages/loss of the vehicle at the accident scene or a location convenient to the customer. We will advise the customer immediately if a police statement is required for the claim.
Step 2 Fast Track Claims will get settled immediately upon customer agreement, subject to Policy conditions. Requirements:
  1. Completed claim form
  2. Bank account details
Step 3 For claims needing repair approval: Submit the estimate and spare part quotation from your chosen repairer or from our recommended repairers within 7 days from the accident.
Step 4 Final Documentation for Settlement: Claims with repair approvals will settled upon submission of:
  1. Final bill from the repairer
  2. Purchase receipts for replaced parts
  3. After repair inspection including salvage assessment
  4. Bank account details
  5. Completed claim form
Third Party and Total Loss Claims: Detailed procedures will provided for Third Party Claims and Total Loss Claims.

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